Top Tech Jobs & Startup Jobs in Austin, TX

Manage high-volume inbound/outbound customer and service-provider communications to coordinate emergency roadside assistance, document events in internal systems, troubleshoot breakdowns, escalate issues, and complete required training and tasks to minimize downtime.

Lead lifecycle marketing analytics for co-brand and enterprise portfolios: identify growth opportunities, build dashboards and models, advise partners, automate scalable analytics, and promote data-driven decisioning to improve campaign ROI and customer experience.

Manage, maintain, and support network and security devices (routers, switches, NGFWs, VPNs, IDS/IPS) across IT and OT environments. Serve as escalation SME, collaborate with IT and InfoSec on secure solution design, incident response, IAM, and security roadmaps. Mentor junior staff and implement process improvements while supporting wireless technologies and regulatory/security frameworks (NIST, ISO).

Process utility property and damage claims: verify and analyze claim data, record information in company software, communicate with clients and responsible parties via email and phone, and maintain accurate, timely documentation.

Manage and grow customer accounts within transportation and logistics by building relationships, overseeing pricing and bids, coordinating with internal teams to meet commitments, identifying new business, maintaining client databases, monitoring market conditions, and supporting customer service and sales activities.

Own end-to-end monthly close and maintain GAAP financials in QuickBooks. Reconcile high-volume payment flows (Stripe), manage revenue recognition, sales tax/VAT, and chargebacks. Build scalable processes, controls, integrations, and automation (including AI tools) to support global multi-currency transactions and audit-ready reporting while partnering with the CFO and external advisors.

Design and engineer mechanical material-handling systems including conveyors and sortation. Create layouts, specs, RFQs, BOMs; perform load and throughput calculations; support installation, commissioning, site surveys, validation, cost estimation, and cross-functional design integration.

The Partner Growth Manager will build executive partnerships, drive revenue growth across the partner ecosystem, and represent Prolific at industry events, focusing on relationships in the US research and SaaS sectors.

Build and maintain cloud- and browser-based AI and automation applications (internal and customer-facing). Integrate with third-party APIs (QuickBooks, Microsoft Graph, CRM, Zoom), implement AI workflows (OpenAI), automate business processes (Zoho, PowerAutomate), and ensure security and maintainability while working closely with leadership and IT.

Provide hands-on incident handling, troubleshoot technical issues, analyze logs and patterns, document ticket updates, escalate to senior teams, and support SLA-driven workflows while learning support processes.