Top Tech Jobs & Startup Jobs in Austin, TX

Provides Tier 1 technical support to B2B SaaS customers through email tickets and phone calls. Troubleshoots software issues, develops workarounds, investigates and escalates bugs, communicates updates, and maintains customer satisfaction and support metrics. Collaborates with Customer Success while managing changing priorities in a fast-paced environment.

Drafts, reviews, and negotiates government contracts, grants, leases, service agreements, MOUs, data-sharing agreements, and other commercial contracts. Advises stakeholders on contractual risks, flow-down clauses, compliance obligations, and mitigation strategies. Develops contract templates and procedures, conducts legal research, and collaborates with Program, IT, and Fiscal teams. Supports legal and compliance initiatives while managing competing priorities in a mission-driven nonprofit environment.

Staff Product Designer will lead product design initiatives from ideation through launch, translating strategy and complex challenges into intuitive user experiences. Responsibilities include creating designs, interactions, and prototypes; using AI design tools; conducting user research; contributing to the design system; collaborating with engineering, product, leadership, and other designers; and maintaining a high bar for visual, interaction, and product design quality.

Coordinates commercial energy efficiency projects from initiation through completion. Responsibilities include project tracking, scheduling, documentation, payment processing, data entry and validation, quality assurance, material ordering, inventory tracking, reporting, pipeline monitoring, and cross-functional operational support. The role supports internal program teams and ensures accurate, compliant project execution across Salesforce, utility portals, and internal systems.

Coordinates multiple IT projects by tracking tasks, tickets, schedules, timelines, and commitments. Communicates with clients, vendors, technicians, procurement, and internal teams; follows up on open items; coordinates onsite and remote work; monitors equipment and deliverables; manages expectations; escalates risks; supports process documentation and team training. The role emphasizes organization, client communication, accountability, confidentiality, and timely follow-through rather than technical problem-solving.

Leads complex data center, infrastructure, procurement, lease, colocation, facilities, and operations agreements for a global cloud platform. Negotiates transactions, advises cross-functional teams on risk and performance, supports international expansion, and develops scalable legal templates, playbooks, and approval frameworks. Requires substantial in-house infrastructure transaction experience, a J.D., and active U.S. bar admission.

Draft and review confidential letters, emails, memoranda, and administrative records under monastic leadership. Track counseling requests and communications, research approved materials and policies, maintain reference resources, and ensure procedural accuracy, consistency, follow-up, and strict confidentiality.

Leads enterprise business intelligence and analytics across multiple divisions and locations. Establishes governed KPI definitions, reporting architecture, financial and operational analytics, semantic models, data-quality practices, and self-service reporting. Partners with FP&A, IT, Finance, and Operations to align analytics with financial results, guide technical delivery, evaluate BI platforms, and support forecasting and performance improvement. Directs internal or external development teams and communicates actionable insights to executives and operating leaders.

Lead integrated media strategy and client partnerships for DTC and marketplace brands across paid search, paid social, programmatic, and affiliate channels. Own client relationships, media recommendations, performance storytelling, creative testing direction, portfolio profitability, SOW management, budget allocation, and growth opportunities. Use GA4 and Shopify data to analyze customer journeys and inform strategy while leading cross-functional teams and mentoring junior staff.

Manages telecommunications client accounts and campaigns as the primary point of contact. Responsibilities include relationship management, campaign execution, account operations, issue resolution, client and field-team meetings, KPI coordination, documentation, compliance support, and process improvement. The role requires managing multiple projects, collaborating with internal and external stakeholders, and using Salesforce, Tableau, ClickUp, and Microsoft Office to deliver time-sensitive initiatives.