Top Tech Jobs & Startup Jobs in Austin, TX

Lead end-to-end AI product work across Mitratech's shared AI platform and customer experiences. Set strategy and roadmap, convert ambiguous problems into shipped, enterprise-grade features, partner with engineering and design, prioritize based on customer feedback, and represent products to senior stakeholders and customers.

Senior QA Engineer responsible for designing and executing test strategies for Amazon Connect contact centers, building manual and automated Playwright/Cypress/Selenium suites across UI, API and serverless backends, validating migrations and production readiness, running UAT, incident triage, and mentoring junior QA engineers.

Own board-grade analytics deliverables for client engagements by transforming Salesforce pipeline data and BI outputs into executive narratives, presentations, and reusable reporting templates. Analyze pipeline, funnel, and revenue performance; explain variance; write causal commentary; present findings to PE sponsors and executives; and train client teams to maintain deliverables independently.

Owns full-cycle sales to community-based organizations, health systems, FQHCs, and government-funded care programs. Responsibilities include prospecting, discovery, tailored demos, proposals, pricing, contract negotiation, CRM management, forecasting, account handoff, and territory strategy. The role requires building self-sourced pipeline, managing complex multi-stakeholder healthcare sales cycles, closing revenue, contributing to sales playbooks, and supporting team development. Travel is required up to 30% for priority meetings, conferences, and market development.

Own a portfolio of customer accounts from onboarding through renewal and expansion. Provide technical enablement, troubleshoot Python SDK integrations, advise on AI/ML, LLM, MLOps, and agentic AI use cases, and help customers realize value from Comet. Partner with Sales, Product, Engineering, and Customer Engineering to manage account health, resolve challenges, identify growth opportunities, support renewals, and provide customer feedback for product improvements.

Own attorney and client relationships, coordinate case progress from intake to resolution, provide status updates, remove bottlenecks, and ensure timely, high-quality client communication and case velocity in collaboration with Legal Ops.

Lead and scale Automatiq’s offshore B2C support operation for secondary ticketing. Manage the BPO partner, staffing, training, workflows, escalation paths, service levels, quality, and multichannel consumer support. Oversee high-stakes event-day issues, establish performance metrics and reporting, protect the brand experience, and continuously improve operations as volume grows.

Build production software while working directly with customers on technical implementations, onboarding, integrations, debugging, and workflow automation. Partner with Sales, Customer Success, Product, and Engineering to translate customer needs into scalable product features. Own engineering projects from requirements through deployment, improve APIs and developer experience, and serve as a trusted technical advisor to enterprise customers.

Build and maintain Safari AI’s cloud infrastructure, including production services, system design, reliability, documentation, and security compliance. The role sets technical direction for the cloud stack, collaborates with engineering and operations teams, improves development processes, and delivers incremental features. Candidates should have 4–6 years of software engineering experience, public cloud expertise, and experience taking complex services from concept through production. Streaming processing and machine learning experience are advantageous.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.