Top Tech Jobs & Startup Jobs in Austin, TX

Lead a regional team of up to 15 Support Engineers across the Americas. Oversee support operations, workforce planning, service-level performance, escalations, critical incidents, and post-incident reviews. Drive AI and automation adoption to improve support efficiency, collaborate with Customer Success, Product, and Engineering, and lead hiring, onboarding, coaching, and talent development initiatives.

Designs and maintains automation scripts for network provisioning, application deployment, CI/CD integration, regression testing, and server monitoring. Deploys applications to WebLogic and JBoss, supports development-to-production transitions, and builds proactive alerting for server and application health using Python, Bash, and shell scripting.

Build governed datasets and applied AI solutions for supply chain automation and pre-sales engineering. Develop forecasting, scenario modeling, optimization, benchmarking, and document intelligence workflows using Databricks, SQL, and Python. Publish reliable data products to Tableau Cloud, manage pursuit artifacts, and establish closed-loop learning by comparing design assumptions with operational outcomes. Partner with engineering, analytics, and solution design teams to improve automation proposals, estimates, and customer outcomes.

Drive new-logo sales and expansion within strategic enterprise accounts across the NAMER region. Manage the full sales cycle, including prospecting, qualification, evaluations, negotiations, and closing seven-figure multiyear contracts. Build and forecast pipeline, sell technical DevOps solutions to engineering leaders, develop customer relationships, and collaborate with solution engineers, customer success, and product teams.

Implement, integrate, and modernize Ping Identity IAM solutions supporting SSO, MFA, adaptive authentication, authentication policies, and identity workflows. Automate administrative and operational tasks using Ping REST APIs, Python, and Bash. Integrate Joiner-Mover-Leaver processes with identity sources and service providers, and migrate legacy applications to OIDC, OAuth 2.0, SAML, and SCIM. Collaborate with infrastructure, cloud, application, and security teams to deliver reliable IAM orchestration at scale.

Lead global HR operations for a fully remote workforce across approximately 50 countries. Manage a global HR team, advise executives and managers, oversee employee relations, compliance, compensation, benefits, performance management, learning programs, HR systems, reporting, and the full staff lifecycle. Support immigration and relocation matters, improve HR processes through automation and analytics, manage external providers, and strengthen organizational culture, effectiveness, and employee experience.

Manages and nurtures high-value T&D utility accounts across Texas, Oklahoma, Arkansas, and Louisiana. Drives account growth, wallet share, quota attainment, customer satisfaction, and sales pipeline health. Builds relationships from technicians through executives and collaborates with regional account managers, business unit leaders, and product specialists to align initiatives and strengthen client partnerships.

Lead enterprise Shopify POS rollouts for retail brands by auditing store operations, defining SOPs, configuring POS workflows, creating training, coordinating cutovers, supporting go-live, and providing post-launch hypercare. Deliver in-person and remote training, troubleshoot basic store hardware, triage rollout issues, and coordinate with technical architects, engineering, IT, and vendors. The role requires approximately 25% travel, including intensive on-site rollout waves and occasional off-hours cutover support.

Prospect and engage customer marketing, advocacy, and GTM leaders through thoughtful outreach, events, and warm introductions. Build qualified pipeline, research target accounts, collaborate with Account Executives and marketing on campaigns, and help develop scalable SDR tools, messaging, metrics, and playbooks. Own outreach, meetings booked, and pipeline goals while maintaining authentic, customer-centric communication.

Drive net-new enterprise customer acquisition from lead generation through contract closure. Build C-level relationships, develop account strategies, manage CRM pipelines and forecasts, negotiate complex contracts, and close large AI, machine learning, and data talent engagements. Partner with marketing, customer success, and talent teams to deliver customer outcomes and expand Factored AI’s enterprise footprint.