Top Tech Jobs & Startup Jobs in Austin, TX

Join Grafana Labs' Enterprise Solutions Engineering team to lead technical customer engagements, deliver demos and presentations, partner with Sales to close deals, provide product feedback to PM/Engineering, drive product conversations, and create enablement content (docs, blogs, videos).

Join Grafana Labs' Enterprise Solutions Engineering team to drive technical pre-sales engagements. Partner with Sales to present demos, run technical evaluations, close opportunities, provide product feedback to PM/Engineering, and create enablement content (docs, blog posts, videos). Act as a customer-facing product expert to educate and enable customers across the sales cycle.

The Senior Product Manager for Infrastructure Observability will define product vision, collaborate with engineering, drive customer discovery, and enhance Grafana Cloud's observability offerings.

Lead CEO-priority strategic initiatives across defense and space, develop business cases and financial models, drive cross-functional execution, support capital markets and investor materials, and unblock stalled projects to advance company growth and M&A opportunities.

Manage content calendars and daily posting across multiple creator and brand accounts, write captions and short-form copy, support campaigns and collaborations, join client calls, translate feedback into deliverables, track work in ClickUp, and improve posting consistency and content performance.

The Account Development Manager oversees sales growth, manages budgets, ensures effective customer engagement, and builds partnerships to drive business success within key retail accounts.

Manage and grow a portfolio of existing SaaS customers by building trusted relationships, driving retention, renewals, upsell and cross-sell. Conduct business reviews, align Minitab solutions to customer objectives, maintain account plans and forecasts in CRM, and collaborate with Customer Success, Sales Engineering, Marketing, and Support to maximize customer value and ARR growth.

Provide hybrid technical support, QA, and light development for MultiValue database products. Troubleshoot production issues, perform root-cause analysis, participate in on-call rotations, write automation scripts (Python/Shell), read and debug C code, assist QA testing, author documentation, and help integrate AI tools into support workflows.

Lead and scale Coaction's in-house energy underwriting platform for upstream and midstream risks. Develop underwriting strategy, source and launch products, manage capacity/limits, expand reinsurance and distribution relationships, and drive profitable growth while aligning portfolio decisions with corporate objectives. Represent the company externally and collaborate with internal stakeholders and technical teams.

Define and own CX learning strategy and curriculum; design multi-modal training (self-paced, instructor-led, virtual, job aids, certifications); lead needs analysis and stakeholder alignment; embed in operations; measure training impact against KPIs (AHT, CSAT, FCR, quality); manage concurrent course development; and identify opportunities to scale using emerging learning technologies and AI.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Develop and scale brand narratives and messaging that simplify cybersecurity and AI concepts. Write website copy, campaigns, product launches, case studies, video scripts, executive thought leadership, and event content. Partner with executives, product marketing, design, demand gen, and communications to ensure consistent, distinctive voice and positioning across channels.