Top Tech Jobs & Startup Jobs in Austin, TX

Own Marketplace advertising campaigns from inventory booking through launch, delivery, pacing, QA, and post-campaign review. Build campaigns in the internal CMS and Braze, create collection pages from design specifications, configure A/B tests, monitor budgets and performance, coordinate seasonal timelines across cross-functional teams, maintain documentation, and improve campaign tooling. The role requires strong operations, communication, prioritization, and attention to detail in a fast-paced environment.

Leads CentralSquare’s customer-facing Product Support organization across public-sector product lines. Responsibilities include hiring, coaching, staffing, cost management, escalation handling, Salesforce Service Cloud ownership, workforce planning, KPI and SLA management, and customer communications. The role also leads workforce and workflow transformation involving AI-assisted deflection, agent-assist, and automated triage, while partnering with IT, Support Operations, Product, Engineering, Knowledge, and Quality teams to improve customer satisfaction, resolution times, productivity, and product feedback loops.

Manages a portfolio of major banking clients, serving as executive advisor and primary commercial contact. Drives renewals, revenue retention, add-on sales, product adoption, pricing negotiations, and account growth. Leads quarterly business reviews, proposals, client innovation plans, escalations, and cross-functional delivery. Requires banking or technology sales/client management experience, consultative selling skills, executive relationship management, and approximately 50% travel.

Provides remote technical support for FireMon network security products through phone, email, chat, and web. Manages and prioritizes tickets, investigates and reproduces issues, analyzes logs, troubleshoots firewalls and Linux systems, manages customer expectations, and escalates unresolved problems. The role supports 24/7 coverage, includes on-call production incident response, and requires ongoing technical development and certification.

Designs and builds a reliable, observable communications platform supporting SMS, email, and WhatsApp. Responsibilities include centralized contact data, notification APIs, vendor routing and failover, compliance controls, streaming telemetry, zero-downtime migrations, monitoring, resilience, testing, documentation, and engineering mentorship. Requires backend infrastructure and distributed systems expertise, messaging platform experience, event-driven architecture, cloud and Kubernetes proficiency, and strong software engineering practices.

The Senior Sales Consultant will identify and engage enterprise-level prospects in the US, manage the sales cycle, and achieve revenue targets through effective negotiation and relationship building.

Leads the Account Management organization, owning customer growth, retention, net revenue retention, expansion revenue, and value realization. Builds and manages Account Directors, develops account management playbooks, sponsors strategic customers, identifies account risks and opportunities, and establishes measurable success plans. Requires deep expertise in media, ad tech, and marketing measurement, along with experience leading teams and driving expansion revenue.

Manages carrier, reinsurance, broker, and distribution partnerships across insurance products. Responsibilities include product implementation, underwriting guidelines, policy forms, audits, regulatory reporting, relationship health reporting, reinsurance submissions, and identifying new capacity opportunities. The role translates business requirements into technical specifications and coordinates across underwriting, sales, compliance, product, and development teams.

Manages client implementations from kickoff through launch and operational handoff. Builds project plans, controls scope and changes, tracks risks, issues, dependencies, and milestones, and facilitates governance and stakeholder decisions. Coordinates requirements, resources, testing, launch readiness, approvals, and post-launch transition across client and internal teams. Maintains PMO documentation and drives cross-functional alignment among Account Management, Product, Engineering, Data, Support, Sales, and Operations.

Lead the technical direction, architecture, reliability, observability, and modernization of a cloud-based data engineering platform. Design scalable pipelines and reusable frameworks supporting analytics and AI, improve data quality, and establish testing, code review, CI/CD, and engineering standards. Drive adoption of AI-assisted development tools and build agentic workflows across planning, coding, testing, and deployment. Partner with machine learning, MLOps, Analytics Engineering, and business stakeholders in a highly autonomous senior individual contributor role.