Top Tech Jobs & Startup Jobs in Austin, TX

Direct customer support strategy, operations, and team leadership while transforming support through AI-powered tools and automation. Own patient NPS and core support KPIs, evaluate and deploy support technologies, improve efficiency and resolution outcomes, and report ROI to executives. Partner with Product, Engineering, Data, Clinical, Network Operations, and Customer Success teams while ensuring HIPAA and data-privacy compliance. Recruit, train, and develop support professionals and lead change management for new tools and workflows.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Perform end-to-end, integration, system, user acceptance, and automated testing for software applications. Create test strategies, plans, documentation, and automated test cases; execute tests; assess results; and track defects through resolution. Translate business requirements into technical requirements, identify risks, troubleshoot application issues, and collaborate with engineering and development teams. Support product implementations, training, technical escalations, and quality assurance oversight across project workstreams.

Owns expansion and revenue growth across existing health system accounts. Responsibilities include identifying opportunities, converting engagements to platform agreements, managing executive and clinical stakeholder relationships, developing account plans, supporting renewals, maintaining CRM and forecasts, and providing account intelligence for product and pricing decisions.

Manages project cost setup, contract billing, financial reporting, budgets, cash-flow projections, and contract closeout activities. Reviews construction contract costs, funding, change orders, retainage, subcontractor invoices, progress billings, and financial performance. Coordinates with accounting, project management, operations, contracts, vendors, and subcontractors to ensure accurate cost tracking, revenue recognition, compliance, and timely billing. Supports audits, government reporting, Costpoint administration, and internal training.

The Workflow Consultant advises healthcare organizations on patient flow, assesses and redesigns workflows, configures TeleTracking solutions, facilitates validation and change adoption, and manages project deliverables and stakeholders. This client-facing role supports measurable improvements in productivity, patient experience, and clinical outcomes. It requires extensive domestic and international travel, healthcare operations expertise, stakeholder engagement, presentation and documentation skills, and the ability to lead complex workflow implementation projects.

Manages tower and rooftop asset operations across Alabama and Florida, including maintenance budgets, tenant collocations, installation projects, vendor coordination, inspections, regulatory compliance, site repairs, and project closeout. Reviews installation configurations, conducts site walks, maintains asset data, supports leasing activities, and collaborates with internal and external stakeholders. The role operates across field and office environments and requires travel to regional sites and company meetings.

Lead complex end-to-end SaaS implementations for municipal government clients, including configuration, data migration, integrations, training, change management, and post-launch transition. Advise clients on process re-engineering, data strategy, and scalable system solutions while managing scope, risks, dependencies, and stakeholder relationships. Partner with Sales, Product, Engineering, and Customer Success to assess feasibility, address feature gaps, improve delivery processes, and drive adoption.

Develop hands-on Palantir Foundry solutions, including dashboards, applications, workflows, data integrations, and AI-enabled capabilities. Translate customer processes and requirements into scalable technical solutions supporting engineering, construction, infrastructure, and capital-project workflows. Collaborate with stakeholders, data owners, developers, and program leaders through discovery, development, testing, implementation, demonstrations, and transition to operations. The role is remote anticipated, may require travel, and is contingent on contract award.

Leads strategic communications for financial services policy clients, with emphasis on digital assets and currencies. Responsibilities include developing messaging and collateral, monitoring policy and media trends, conducting media outreach, managing client projects, editing junior staff work, supporting client relationships, contributing to business development, and coordinating integrated services across firm divisions.