Top Tech Jobs & Startup Jobs in Austin, TX

Lead client onboarding for an AI-powered AP SaaS platform: design training programs, map and transform workflows, track adoption metrics, consult on change management, and collaborate with Product to remove user friction and ensure on-time go-lives.

Lead and deliver multiple concurrent client implementations of an AI-powered AP automation platform. Design tailored project plans, manage stakeholders and timelines, coordinate cross-functional technical work, map and transform client workflows, and ensure successful product adoption, satisfaction, and renewals.

Provide first‑level technical support to employees and clients via phone, chat, and ServiceNow. Troubleshoot Windows and macOS systems, Office and Exchange issues, printers, servers, and network connectivity. Perform password resets, remote diagnostics, incident logging, follow‑up, escalation to higher support tiers, and participate in data recovery and continuous improvement efforts.

Senior-level business systems analyst who partners across product, engineering, data, and platform teams to define enterprise technology strategy, translate technical concepts into business outcomes, lead workshops and executive communications, drive governance and KPIs, perform gap/impact and data analysis, map processes, and mentor teams while ensuring alignment with security and compliance (PCI, SOC2, FFIEC).

Owner of assigned payments product lines responsible for strategy, growth, profitability, budgeting, forecasting, commercialization, and go-to-market. Lead market research, compliance monitoring, technical analysis, sales support, and cross-functional execution to launch and scale solutions for credit unions and partners.

Lead demand generation and sales enablement programs to drive qualified pipeline and accelerate deal velocity. Build integrated campaigns across digital, email, content, and events; create sales collateral and competitive messaging; develop account-level growth playbooks for lung nodule programs; measure pipeline contribution and optimize programs using analytics. Partner with sales, product, clinical, and medical affairs to align positioning and reporting.

Provide sales support and customer care for residential accounts: order entry, scheduling, account qualification and maintenance, troubleshooting, escalations, commission/charge-back verification, CRM data entry, and follow-up to ensure customer satisfaction.

Provide strategic IT leadership and presales solution design for SMB and mid-market clients. Partner with CSMs to create multi-year roadmaps, budgets, governance, and QBRs. Design and scope Azure (IaaS/PaaS, VMs, networking, AD/Entra, security, backup, cost optimization) and SharePoint Online solutions (migrations, governance, permissions, workflows). Produce proposals, SOWs, POCs, and train teams while recommending technology adoption aligned to the company stack.

Serve as a Strategic Technology Advisor driving executive-level IT, cybersecurity, cloud, and lifecycle strategy. Proactively identify operational risks, own retention and NRR, orchestrate internal teams, and guide multi-stakeholder technology initiatives to measurable business outcomes.

Provide year-round tax preparation and strategy for LLCs and S Corporations, manage client relationships and onboarding, collect and input financial data into tax software, collaborate with bookkeeping team, and present tax returns and recommendations to clients.

Provide full-time bookkeeping support for multiple small-business clients: process transactions in QuickBooks Online, assist payroll and sales tax filings, manage A/R and A/P, prepare dashboards, cash forecasts, and reports, and communicate with clients via Zoom and email under company policies.

Drive subscriber growth and product penetration through door-to-door outreach, events, and property engagement across assigned MDUs. Support property launches, onboarding, and installations; manage orders and account updates in ICOMS; upsell and educate residents; partner with account managers and property managers to build long-term relationships and meet revenue targets.

Lead and grow strategic, regulated-vertical customer accounts for Twilio's messaging, voice, and email services. Develop and execute account strategies, drive revenue and gross profit, run consultative sales cycles, maintain accurate pipeline and forecasts in Salesforce, and collaborate cross-functionally with product, finance, support, and operations to identify expansion opportunities.

Lead and grow strategic Retail enterprise accounts for Twilio's messaging, voice, and email products. Develop account strategies, run consultative sales cycles, manage forecasts and pipelines in Salesforce, collaborate cross-functionally, identify upsell opportunities, and deliver revenue and gross profit results for large-scale customers.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Lead spec-driven delivery of production-grade LLM and agentic applications. Define AI specs, prototype, build microservices (Java/TypeScript/Python), architect Bedrock/SageMaker infrastructure, implement RAG/agent orchestration with Spring AI, create CI/CD and IaC pipelines, monitor model quality and drift, and mentor engineers.