Top IT Jobs in Austin, TX

Provides frontline IT help desk support by diagnosing and resolving hardware, software, network, account, VPN, printer, and endpoint issues. Installs and configures systems, manages user accounts and permissions, documents solutions, monitors IT systems, follows security procedures, and escalates complex problems. Supports upgrades, deployments, network expansions, and users through phone, email, and ticketing systems while meeting service-level expectations.

Leads the internal IT organization’s AI-first transformation, including systems strategy, AI tool deployment, platform uptime, governance, security coordination, helpdesk automation, budgeting, and cross-functional adoption. Owns IT roadmaps, prioritization processes, AI metrics, compliance frameworks, and teams of up to 30 contributors while partnering with security, infrastructure, legal, and other business functions.

Provides onsite and remote IT and audiovisual support, especially for executive meetings, board meetings, conferences, and town halls. Responsibilities include configuring and troubleshooting workstations, mobile devices, printers, operating systems, applications, A/V systems, and network equipment; administering Microsoft 365, user accounts, permissions, and licenses; documenting technical procedures; and coordinating with vendors. Occasional after-hours availability is required for executive meeting support.

Leads the internal IT function and team across strategy, identity, endpoints, networking, collaboration, cloud infrastructure, service management, AI governance, security operations, budgets, vendors, and compliance. Builds scalable technology roadmaps, manages Microsoft 365 and endpoint environments, improves employee experience, oversees business continuity, and partners with executive leadership, Security, Engineering, Finance, and HR.

Leads OLIPOP’s IT strategy, operations, security, compliance, vendor management, and cross-functional technology projects. Oversees cloud systems, networking, endpoint management, SaaS lifecycle, helpdesk operations, onboarding and offboarding, access governance, and user support. Manages IT policies, budgets, audits, security tools, incident response, and vendor relationships while balancing strategic planning with hands-on technical execution.

Supports enterprise applications through requirements analysis, configuration, administration, incident resolution, documentation, vendor coordination, release management, licensing support, and quality assurance testing. Advises university stakeholders and end users on application functionality and best practices, assesses upgrade impacts and risks, develops mitigation plans and test plans, and implements validated solutions. The role also supports application adoption and alignment with university research, teaching, and administrative objectives.

Provides Tier 1 IT support for hardware, software, Microsoft 365, connectivity, VPN, access, and endpoint issues. Supports employee onboarding and offboarding, identity and access requests, asset tracking, documentation, ticket management, and escalation of complex or security-sensitive incidents. The role also includes cybersecurity cross-training, knowledge-base development, AI-enabled workflow automation, and service improvement activities.

Provide first-line IT support across hardware, software, and networking; manage help desk tickets and onboarding; configure devices, perform routine maintenance, document systems, assist vendors, and support compliance initiatives (CMMC Level 2, ITAR).

Provides Level 2 hands-on technical support for corporate users, laptops, desktops, workstations, and applications. Troubleshoots Windows and macOS hardware/software issues, images and deploys devices, supports Active Directory, Microsoft 365, VPNs, endpoint management tools, and user accounts. Manages IT tickets, assists with conferencing technologies, documents resolutions, and escalates complex issues.

Supports IT Operations by troubleshooting hardware, software, network, and device issues; maintaining systems through updates, patches, and backups; documenting helpdesk tickets; and assisting with technical projects, migrations, and upgrades. The intern also follows security and access-control best practices, communicates solutions to nontechnical users, and collaborates with senior IT staff in a full-time, in-office Austin environment.

Owns day-to-day IT operations across headquarters and more than twenty software businesses. The role will standardize identity, endpoint, SaaS, device lifecycle, security, onboarding, incident response, vulnerability management, documentation, and acquisition integrations. It will also optimize cloud costs, evaluate vendors and managed services, establish governance, and recommend the long-term IT operating model. This is a hands-on builder role requiring practical judgment, strong communication, and the ability to create reliable, repeatable processes in an ambiguous environment.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Summer 2027 IT internship supporting ERCOT’s Digital Technology Administration department. Interns may work in endpoint management, cybersecurity, grid and market applications engineering, systems support, technology development, or test automation. The role provides hands-on project experience in a professional energy technology environment and requires on-site work in Taylor, Texas at least two days per week.

Leads Stord’s enterprise systems, corporate and fulfillment-site IT, SaaS portfolio, business process governance, master data, privacy operations, and systems integration. Owns architecture, integrations, identity, endpoints, networks, onboarding, vendor oversight, compliance evidence, AI adoption, and M&A systems integration. Builds and manages the IT and Enterprise Systems team while partnering with Security, Data, Engineering, Finance, Procurement, Legal, People, and Operations.

Manages enterprise applications and IT systems, leads engineers and support staff, oversees projects, coordinates cross-functional requirements, and ensures system reliability. Responsibilities include disaster recovery, redundancy planning, preventive maintenance, performance monitoring, system development, policy implementation, and reporting IT status and enhancement recommendations to leadership.

Provides first-line remote IT support to end users through phone, email, and ticketing systems. Troubleshoots hardware, software, operating system, network, Office 365, and cloud-platform issues; manages support tickets; configures equipment; performs basic Active Directory functions; documents resolutions; escalates complex issues; and contributes to knowledge-base materials while following IT security and compliance procedures.

Supports and improves manufacturing IT systems, including MES applications used across shop-floor operations. Responsibilities include analyzing business requirements, writing technical specifications, configuring software, testing and debugging applications, creating SQL and SSRS reports, supporting databases, troubleshooting hardware and network issues, and providing end-user support. The role also develops FDA-compliant medical documentation and collaborates with users, developers, and project teams.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Lead and scale global IT: own enterprise systems, infrastructure, security partnerships, end-user experience, and IT operations. Drive strategy, roadmaps for business applications, integrations, automation, and internal service delivery while partnering with cross-functional leaders to support rapid AI hardware and software growth.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Provide technical support to a globally distributed workforce across hardware, software, identity, networking, cloud applications, and endpoint systems. Support onboarding, offboarding, device provisioning, access management, asset tracking, documentation, compliance activities, and security best practices. Troubleshoot macOS and Windows environments, escalate complex issues, and improve IT processes through automation. Collaborate with People, Security, Legal, Finance, and Engineering while exploring AI productivity tools and emerging workplace technologies.

Manage and optimize core IT infrastructure (servers, networks, storage, databases), provision and lifecycle systems, troubleshoot hardware/software/network issues, work with vendors for hardware procurement, and support operations including off-hour emergency response and disaster recovery testing.

Leads Giga’s global corporate IT and Digital Operations function, including identity and access, endpoints, SaaS applications, collaboration tools, business networks, employee support, vendors, technology spend, and SOC 2 audit controls. Builds service standards, onboarding and offboarding processes, documentation, automation, backup coverage, and distributed team capabilities across the United States, China, and India. Partners with Security, People, Finance, and business systems teams to improve reliability, productivity, and audit readiness.

Lead administration of Microsoft 365, Google Workspace, SaaS applications, Azure identity, and cloud infrastructure in a fully cloud-based organization. Provide Level 2/3 service desk escalation, execute migrations and cybersecurity projects, establish IT service processes, manage assets and vendors, and support onboarding, offboarding, incident response, change management, and M&A initiatives. The role partners with IT leadership and may help build and manage a growing internal technical team.