Top Operations Jobs in Austin, TX

Manages unit leaders overseeing Short Term Disability and absence claims teams. Establishes performance expectations, removes barriers, develops team capabilities, and drives customer service, expense management, claim accuracy, and operational efficiency. Uses performance data, claim reviews, call monitoring, automation, and AI strategies to address root causes and improve outcomes. Partners with internal and external customers, supports team accountability, and escalates issues with recommended solutions.

Leads Dropbox’s global Revenue and Marketing Operations strategy across SMB, Mid-Market, and Enterprise segments. Owns revenue planning, forecasting, segmentation, territories, quotas, incentives, GTM systems, analytics, pipeline management, and operational cadence across the customer lifecycle. Partners with executive leadership, Finance, Sales, Marketing, Product, and Customer teams to drive predictable growth, AI adoption, productivity, and transformation while building a high-performing Revenue Operations organization.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Own and scale Garner’s member payments function, ensuring accurate and timely payments. Build operational processes, tools, reporting, and automation; partner with Product, Engineering, Finance, Account Management, and external stakeholders; resolve complex payment issues; and lead a small team as a hands-on player-coach.

Leads revenue operations across Sales, Partner, and Customer Success, owning pipeline management, forecasting, territory planning, KPIs, dashboards, systems, and process improvement. Partners with Finance, Analytics, Product, and leadership to translate go-to-market strategy into scalable execution. Manages AI-enabled sales tools, reporting, automation, operating cadences, and a high-performing operations team while driving revenue growth, retention, expansion, and customer outcomes.

Lead the operating foundation for Affirm’s de novo bank. Own Finxact and Savana platforms, deposit and lending operations, launch readiness, controls, reconciliations, vendor oversight, regulatory readiness, and operational resilience. Build and manage the Bank Operations team, establish performance metrics, support audits and examinations, and partner with product, engineering, finance, compliance, risk, fraud, and other stakeholders to deliver reliable banking services.

Leads cross-functional strategy execution across corporate travel divisions, coordinating operating rhythms, online booking tool needs, contracts, client issue resolution, process improvements, and reporting to the CEO. Acts as a liaison between Options Travel and Engine, influences senior stakeholders without direct authority, and supports partner-network and global-fulfillment initiatives.

Owns business strategy, analytics, processes, and systems supporting the Partnerships organization. Responsibilities include executive planning and reporting, partner revenue dashboards, quote-to-cash operations, renewal and expansion processes, Salesforce and go-to-market technology improvements, partner event operations, roadmap development, and mentoring junior teammates.

Own and improve GitLab’s end-to-end renewals operating model, including forecasting, retention reporting, quoting, data quality, case management, workflow automation, and capacity planning. Partner with Revenue Technology, Analytics, Finance, Sales, and Customer Success to improve Salesforce, subscription, billing, and reporting systems. Lead cross-functional operational improvements, document processes, analyze renewal performance, and influence stakeholders without direct authority.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Leads revenue strategy, sales operations, forecasting, pricing, monetization, and process optimization. Owns Salesforce, sales tools, AI platforms, workflow automation, reporting, and KPIs. Manages B2B and B2C support teams plus revenue strategists and analysts, while partnering cross-functionally with Revenue, Engineering, Marketing, and other leaders. Builds high-performing teams and drives strategic and operational initiatives in a fast-paced environment.

Oversee client portfolio events including account onboarding, terminations, in-kind transfers, and portfolio modifications. Coordinate with internal teams, clients, banks, and transition managers to execute client solutions, improve workflows, mitigate risks, and enhance operational efficiency. Document project phases, prepare management reports, and support portfolio lifecycle decisions across investment operations.

Operations intern supporting analyses, recommendations, process improvements, research, and special projects across business functions. The role involves identifying and resolving routine data issues, communicating roadblocks, checking processes, and presenting findings to management. Candidates should be pursuing a bachelor's degree in operations management, supply chain management, or a related field, with exposure to Lean or Six Sigma preferred. Overnight travel is typically less than 10% of the time.

Supports daily school operations by managing vendors, purchasing, facilities, inventory, technology, compliance, safety drills, and operational documentation. Assists with budgeting, payroll coordination, extracurricular program support, contractual work, and school services. The role partners with the Head of Operations and finance teams to improve processes, maintain assets, and ensure safe, compliant school facilities.

Operations Leader Trainees complete a 12–18 month rotational development program covering warehouse operations, customer service, management, business systems, and leadership. The role includes job shadowing, tailored training, mentorship, process coaching, senior-leadership exposure, and a capstone project. Trainees build operational, team leadership, communication, and customer-partnership skills while preparing for future operations leadership opportunities. Relocation may be required after program completion.

Leads service delivery and operational performance for semiconductor equipment installation and support accounts. Manages 5+ direct reports, customer relationships, KPIs, staffing, safety, quality, financial performance, escalations, corrective actions, and continuous improvement. Partners with technical, field, HR, finance, and customer teams to ensure reliable execution, resolve issues, control costs, and support customer uptime and business objectives.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Leads strategy and operations for Global Analytics by managing planning rhythms, priorities, executive forums, and cross-functional alignment. Translates complex analytics and AI initiatives into executive narratives, promotes AI product adoption, and develops showcases, playbooks, and communications. Tracks adoption, engagement, risks, dependencies, and business impact while partnering with senior leaders across regions and functions to drive strategic priorities and measurable outcomes.

Maintains the Global Communications team’s Airtable environment, workflows, automations, reports, dashboards, and operational data. Coordinates vendor, purchasing, contract, subscription, and budget-related processes with Finance, Procurement, Legal, PMO, and Communications teams. The role improves processes, validates data, documents workflows, supports tool adoption, troubleshoots system issues, and helps streamline recurring operational activities.

Lead an electrical contractor branch as its senior business-unit leader. Oversee daily operations, financial performance, workforce planning, customer and vendor relationships, safety, compliance, and branch growth. Manage hiring, coaching, performance accountability, succession planning, budgeting, forecasting, profitability, WIP reporting, resource allocation, and operational improvement. Collaborate with executive leadership, Finance, HR, Talent Acquisition, and project teams while serving as the primary escalation point for branch and customer issues.

Own revenue operations analytics for Procore AI, including dashboards, reporting, forecasting, pipeline analysis, and KPI tracking. Improve go-to-market processes, maintain Salesforce data integrity, support territory, quota, and compensation planning, and deliver recommendations to Sales, Marketing, Customer Success, Product, and Finance leaders. The role also integrates AI product processes and tooling into the broader revenue operations framework.

Provides Level 1 technical support for hardware, software, applications, and end-user service requests. Diagnoses and resolves incidents, manages tickets, documents solutions, communicates technical information, and escalates complex issues. The role supports Windows environments, uses incident management systems, meets service desk performance targets, and works onsite with flexible hours.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Manages daily school operations, including arrival, dismissal, transportation, meals, substitutes, shared spaces, inventory, purchasing, attendance interventions, family engagement, event logistics, and technology distribution. Coordinates vendors and school support partners, supports enrollment and registration, communicates with families and the community, and develops the School Operations Associate. The role is primarily on-site and requires strong organization, customer service, problem-solving, and relationship-building skills.