Top Tech Jobs & Startup Jobs in Austin, TX

Provide technical support and troubleshooting for Flywire SaaS products (SFS, eStore, TPI). Manage tickets to SLA, research issues via web and command-line tools, communicate solutions to customers, escalate to engineering, and maintain AI-driven knowledge repositories and automations to streamline workflows.

Triage and resolve operational issues and regulatory requests for online courses; intake and scope bugs for Product/Engineering; support course launches and LMS configuration; maintain course catalog; monitor metrics and investigate trends; automate repetitive tasks using AI tools; partner cross-functionally with Customer Experience, Regulatory, and Product.

Provide advanced front-line support to Waystar clients via phone, email, and chat; troubleshoot and escalate complex product, technical, and billing issues; conduct client training and onboarding; document interactions in CRM; collaborate with internal teams to share feedback and drive product and process improvements; develop knowledge base content and maintain confidentiality.

Lead post-sales operations covering onboarding, retention, and expansion. Design scalable playbooks, health scoring, lifecycle campaigns, dashboards, and integrations. Partner cross-functionally to improve time-to-value, reduce churn, drive expansion, and coach CX teams on process and data-driven decision-making.

As a Firmware Engineering Intern, you will design, implement, test firmware for embedded systems, and collaborate across teams, gaining hands-on experience in hardware-software integration.

The Accounting Manager will lead the accounting department, manage financial reporting processes, implement accounting systems, and ensure compliance with GAAP.

As a Software Engineering Intern, you'll design, build, and deploy production-grade software across the stack while working on real-world constraints and collaborating with various teams to enhance operations and automate processes.

Lead and grow a full-stack engineering team to deliver fundraising-focused frontend features. Hands-on manager who ships code, reviews PRs, shapes architecture, improves engineering practices, mentors engineers, and ensures product quality, performance, security, and accessibility while aligning frontend strategy with company objectives.

Lead design, implementation, and operation of high-scale backend services in Go. Improve system reliability, performance, and observability; design API-first services; remediate bottlenecks; participate in on-call rotation; drive testing, code reviews, and cross-functional collaboration to support platform growth.

Manage relationships and overall satisfaction for assigned SailPoint accounts. Coach clients on IdentityIQ and SailPoint solutions, monitor usage and risks, provide strategic insights and status updates, identify expansion opportunities, ensure contract renewals, and act as a customer advocate to drive success and retention.

Manage assigned accounts to ensure client satisfaction and adoption of SailPoint products. Act as customer advocate and consultant, provide coaching on IdentityIQ and identity management best practices, monitor account health, identify expansion opportunities, report status to leadership, and drive contract renewals.

The Staff Machine Learning Engineer will lead the development of AI solutions, ensure project delivery, and manage technical teams while interfacing with customers. Responsibilities include designing data pipelines, overseeing machine learning model development, and facilitating customer engagement.

Lead growth in Testing, Inspection, Certification Digital Solutions by implementing strategies, managing change, and fostering a winning culture. Engage with customers and stakeholders to optimize service delivery and growth.