Top Tech Jobs & Startup Jobs in Austin, TX

The Senior AI Engineer will design and maintain customer-facing AI tools by building APIs, optimizing workflows, and conducting experiments with generative AI models, ensuring system reliability and integration with production systems.

Design, build, and tune NLU models and agentic virtual agents on Genesys Cloud. Create and iterate prompts and evaluation frameworks, analyze conversation logs to identify failures, and implement data-driven improvements. Work with customers to gather requirements, present findings, and optimize production performance of LLM-driven interactions.

Own end-to-end quality validation for new features and releases on a genomics platform. Design, build, and maintain scalable automated regression suites (Playwright/Cypress/Selenium), run API/integration tests (Postman/Swagger), integrate tests into CI/CD, lead exploratory testing and release readiness, track defects to resolution, improve QA processes, and mentor junior QA engineers while communicating quality risks across teams.

Support long-range planning and annual revenue modeling, build complex financial forecasts and dashboards, analyze revenue/expense/operations for insights, improve forecasting accuracy and processes, and present findings and recommendations to senior leadership while partnering across the business to scale operations.

Qualify and develop marketing leads into sales meetings, prospect predefined accounts, collaborate with sales and marketing to build regional strategies, maintain CRM data, and expand account/contact bases to create pipeline opportunities.

Client-facing technical consultant who architects and integrates Adobe Experience Cloud solutions (AEP, Analytics, CJA, Target, RTCDP). Gathers business requirements, designs scalable implementations, troubleshoots integrations (APIs/webhooks), validates using debugging tools, and advises clients to drive measurable outcomes.

Provide high-volume, multichannel technical support for CE Broker users via phone, chat, and email. Troubleshoot software/navigation issues, resolve at least eight tickets per hour, collaborate on knowledge base and product feedback, and work with AI agents to manage complex human interactions in a fast-paced SaaS environment.

Lead cloud telephony sales across the Americas by defining and executing regional go-to-market strategy, building and developing a multi-segment sales team, partnering cross-functionally, engaging senior buyers on strategic deals, and driving forecasting, pipeline discipline, and sales process improvements.

Generate and qualify inbound and outbound leads for SMB construction customers, conduct outreach via calls/emails/LinkedIn, schedule discovery calls and demos, maintain CRM data, collaborate with Account Executives, and meet activity and opportunity generation goals.

Provide timely, professional responses to borrower servicing inquiries in a call center. Resolve loan and escrow issues, process payments and payoffs, assist with web portal setup, maintain loan records, and meet department SLAs with high customer satisfaction.