Top Tech Jobs & Startup Jobs in Austin, TX

Own customer onboarding and product support for CAM Assist. Personally guide new customers from sales handoff through installation, setup, and first accepted toolpath, while managing the support queue and developing the support specialist. Build scalable playbooks, help content, knowledge systems, and product feedback loops; monitor usage, prevent onboarding stalls, manage escalations, and improve time-to-value for manufacturing customers.

Own the commercial and strategic health of a SaaS customer portfolio, including renewals, expansion, QBRs, account planning, stakeholder relationships, and proactive communication. Partner with customer success counterparts and agency partners to align platform experience with account strategy. Maintain accurate client documentation and identify upsell opportunities by understanding customer goals, usage patterns, and business value.

Administer and enhance Salesforce, Salesforce CPQ, and related quoting and revenue systems. Configure security, users, data, reports, workflows, automations, and integrations; troubleshoot issues; support sales-to-billing processes; and help implement a new quoting platform. The role documents systems, coordinates testing, supports users, translates business requirements into scalable solutions, and drives continuous improvements across sales, quoting, ordering, deployment, customer, contract, billing, and partner processes.

Provides Tier II/III technical support for mission-critical users by diagnosing hardware and software issues, configuring and deploying computers, managing peripherals and user accounts, responding through ticketing and remote support systems, performing on-site troubleshooting, training end users, and documenting incidents and resolutions.

Develop and deploy computer vision modules and machine learning models within AI pipelines. Integrate models with data and software engineering teams, support prototypes, automate data pipelines, build internal tooling, and monitor production performance. The role also involves optimization, infrastructure and security support, staying current with computer vision advancements, and collaborating cross-functionally.

The Regional Account Executive manages and expands enterprise customer relationships, hunts for new business, develops strategic account plans, coordinates internal resources, and achieves new business, renewal, and quota objectives. The role sells Redis products and services, communicates complex solutions clearly, collaborates with sales, marketing, solution architecture, and customer success teams, and travels as needed within the Texas region.

Leads enterprise IT resilience, disaster recovery governance, business continuity alignment, Minimum Viable Company capabilities, cold-start recovery, crisis readiness, and recovery exercises. Establishes recovery standards, validates technology dependencies and objectives, coordinates cross-functional stakeholders, leads restoration during disruptive events, and reports readiness, risks, audit findings, and remediation progress to executive and audit stakeholders. Drives continuous improvement across global technology services.

Processes payroll and employee benefits, reconciles payroll and cash accounts, supports accounts payable, and assists with audits and reporting. Monitors fraud alerts, processes legal orders, reviews Reg CC holds, and supports Treasury Management service setup and maintenance. The role also handles administrative tasks, operational projects, process improvements, and confidential employee information while ensuring compliance with bank policies and regulations.

The Coordinator manages the moving experience for customers, acting as their primary advocate. Responsibilities include facilitating service requests, coordinating logistics, maintaining communication, and ensuring proper documentation for all types of moves.

Build and maintain Go-based Akash node and provider software for a decentralized cloud marketplace. Responsibilities include designing and testing network upgrades, troubleshooting Kubernetes workloads and networking, maintaining gRPC and protobuf APIs, releasing software, documenting technical features, and contributing to AkashML and Homenode. The role requires expertise in distributed systems, security, backend services, testing, open-source workflows, and remote collaboration.