Top Tech Jobs & Startup Jobs in Austin, TX

Provides advanced technical support for Curam enterprise applications, owning customer issues from investigation through resolution. Responsibilities include analyzing logs and application behavior, troubleshooting complex problems, coordinating with development and product teams, communicating with customers, documenting solutions, and improving support processes. The role requires customer-facing technical expertise, software lifecycle knowledge, and participation in on-call rotations.

Develop and optimize SQL Server and SSIS billing pipelines, automate data movement and validation with Python, and use R and Python for analytics, anomaly detection, and billing decision models. Build data-quality frameworks, support internal reporting tools, integrate ERP APIs, and collaborate with finance and operations stakeholders. The role requires maintainable, tested, auditable solutions and ownership of features across databases, pipelines, analytics, and internal applications.

Maintains software, system, and documentation configuration items, baselines, version records, repositories, branches, and builds. Tracks change requests through approval and release, supports deployment activities, prepares configuration status reports, assists with audits, and improves configuration management procedures. The role requires strong recordkeeping, communication, independence, and familiarity with version control, change management, release processes, and CI/CD tools.

Own post-sale partner relationships by driving adoption, retention, renewals, upsells, cross-sells, and account growth. Serve as a strategic advisor, lead business reviews and enablement plans, resolve escalations, coordinate cross-functional teams, communicate product updates, advocate for partners, and report on satisfaction, renewal, and revenue metrics.

Leads technical execution of a federal IAM modernization project, overseeing migration from legacy AIMS and PAS systems to a cloud-based solution. Manages Agile delivery, schedules, deliverables, backlogs, user stories, sprint scope, release management, environment support, stakeholder coordination, and operational planning while ensuring quality and Definition of Done compliance.

Leads government-contract pricing strategy, competitive pricing models, cost analyses, proposal narratives, and price-to-win initiatives. Partners with Finance, Business Development, Technical Solutions, Procurement, Contracts, executives, and subcontractors to develop compliant proposals and contract modifications. Supports forward pricing rates, project controls, earned value, completion-cost estimates, audits, and historical financial analysis while ensuring accurate documentation and timely submissions.

Supports creator marketing campaigns by securing creators, reviewing campaign content, compiling creator casting lists, coordinating updates, and preparing client-facing recaps and reports. The role requires strong organization, communication, data analysis, attention to detail, adaptability, and proficiency with office software and social media platforms. It is a remote, hourly entry-level position with no required travel.

Manage a portfolio of installed business customers, retaining and expanding accounts through relationship management, renewals, upgrades, presentations, and customer lifecycle support. The role cultivates decision-maker relationships, negotiates contracts, maintains sales funnel information, educates customers on products, and provides connectivity solution support. Success requires sales experience, strong communication, organization, independent judgment, Salesforce and ICOMS proficiency, reliable transportation, and a valid driver’s license.

Provides first-line People support to team members and leaders, resolving routine HR questions, triaging and documenting requests, maintaining confidential records, completing HR transactions, and supporting People Operations, Benefits, Payroll, compliance, leave, and People Systems activities. The role also assists with reporting, audits, communications, process documentation, and recurring projects while escalating complex matters appropriately. This is a remote Monday–Friday position with travel up to 10%.

Provides first-tier support to employees and leaders through helpdesk, inbox, and other channels. Resolves and triages People-related requests, maintains confidential records, completes HR transactions, supports payroll, benefits, compliance, and HR systems, and assists with reporting, audits, communications, and recurring processes. The role documents resolutions, escalates complex issues, coordinates across People functions, and identifies process improvements while working remotely.