Top Tech Jobs & Startup Jobs in Austin, TX

The Senior Software Engineer designs and develops software applications, optimizes APIs and databases, collaborates with teams, and ensures code quality through various testing practices.

Direct customer support strategy, operations, and team leadership while transforming support through AI-powered tools and automation. Own patient NPS and core support KPIs, evaluate and deploy support technologies, improve efficiency and resolution outcomes, and report ROI to executives. Partner with Product, Engineering, Data, Clinical, Network Operations, and Customer Success teams while ensuring HIPAA and data-privacy compliance. Recruit, train, and develop support professionals and lead change management for new tools and workflows.

Performs financial and data analytics for banking portfolios, builds operational and compliance reporting, automates dashboards, and prepares executive and Board materials. Supports asset strategy through financial modeling, yield analysis, scenario testing, forecasting, budgeting, variance analysis, and profitability reviews. Evaluates pricing, funds transfer pricing, product margins, and capital allocation across lending and deposit portfolios.

Own full-cycle recruiting for technical and engineering roles, partnering with hiring managers on role definition, sourcing, screening, candidate experience, offers, and closing. Manage multiple searches, use recruiting metrics to improve strategies, maintain ATS data, and enhance hiring processes. The role requires strong passive candidate sourcing, stakeholder management, autonomy, and adaptability in a fast-paced technology environment.

The Legal Operations Manager will manage contract lifecycles, negotiate commercial agreements, coordinate clinical and corporate legal matters, maintain governance and equity records, support financing diligence, oversee outside counsel and legal spend, administer contract management systems, and track intellectual property, compliance, and regulatory documentation. The role also develops scalable legal processes, workflows, templates, and reporting for a growing medtech company.

Support developers and businesses using the PlanetScale database platform by troubleshooting production issues across applications, databases, infrastructure, and product behavior. The role involves resolving tickets and technical questions, explaining queries and workflows, creating documentation and playbooks, identifying recurring customer friction, and partnering with Engineering on product improvements and scalable support processes.

Manage complex customer support escalations, account provisioning, technical troubleshooting, database queries, API diagnostics, tracking pixel QA, and outage communications. The role serves as a senior technical client contact, investigates UI and data issues, escalates defects to Engineering, mentors support analysts, maintains documentation, improves workflows, and partners cross-functionally to enhance customer experience and platform resolution processes.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Perform end-to-end, integration, system, user acceptance, and automated testing for software applications. Create test strategies, plans, documentation, and automated test cases; execute tests; assess results; and track defects through resolution. Translate business requirements into technical requirements, identify risks, troubleshoot application issues, and collaborate with engineering and development teams. Support product implementations, training, technical escalations, and quality assurance oversight across project workstreams.

Perform bank reconciliations, prepare accurate financial statements, maintain supporting schedules and accounting controls, audit financial transactions, resolve discrepancies, respond to inquiries, and support month-end and year-end close processes for association management clients.