Top Tech Jobs & Startup Jobs in Austin, TX

Manages PR and communications logistics, including agency deliverables, bylined articles, campaign copy, press releases, and internal reviews. Ensures marketing content remains on-brand, consistent, and aligned with company voice and AP style. Coordinates product marketing teams, subject matter experts, and external agencies while tracking deadlines, action items, and multiple workstreams.

The Client Success Manager manages client relationships and member engagement programs across the Midwest. Responsibilities include developing revenue growth plans, analyzing engagement data, coordinating onsite and virtual events, supporting account implementations, preparing client materials, managing client interactions, and collaborating with Marketing, Clinical Operations, Technology, Data Science, and Product teams. The role requires at least three years of client success, marketing, or member experience and up to 50% travel.

Leads ERP consulting engagements and multi-phase implementations, including process analysis, solution design, project delivery, client training, testing, go-live support, troubleshooting, and scope management. Mentors consulting staff, supports sales engineering and product demonstrations, manages client communications, and oversees engagement profitability and billable targets. Requires master-level competency in NetSuite, Sage, or related ERP products and experience leading concurrent projects and implementation teams.

Provides technical customer support to online merchants through live chat, email, and occasional phone calls. Troubleshoots issues, gathers context, escalates bugs to engineering, identifies trends, and recommends improvements. The role also contributes to documentation, best practices, incident reporting, and merchant product expertise while collaborating within a remote swarm-support model.

Manages process integration and support for merchandising reset projects across the Southwest and Gulf regions. Responsibilities include project budgeting, forecasting, cost controls, SAP journal entries, inventory purchasing, logistics, process requirements, operational and financial reporting, root-cause analysis, and executive presentations. The role coordinates cross-functional teams, improves project processes and tools, monitors financial performance, and supports strategic merchandising initiatives.

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.

Manage strategic client relationships across adoption, expansion, advocacy, and renewal. Help customers design and optimize learning programs using Absorb LMS, deliver training and enablement, measure program effectiveness and ROI, monitor account health, address risks, and identify expansion opportunities. Collaborate with Product, Support, and Professional Services while maintaining accurate client documentation.

Own US institutional sales for Prividium, targeting banks, asset managers, market-infrastructure providers, and payment firms. Responsibilities include account strategy, outbound pipeline creation, executive discovery, navigating complex regulated buying processes, negotiating strategic agreements, and delivering revenue outcomes. The role also feeds customer, competitor, and regulatory insights into product and go-to-market decisions. Candidates need enterprise B2B sales experience, institutional financial-services expertise, large-deal success, technical credibility, and experience selling emerging products.

Lead enterprise sales for automotive dealer groups, owning the full sales cycle from pipeline development through close. Build relationships with dealer principals and operational leaders, conduct high-value discovery, lead pricing and contract negotiations, support demos and pilots, and convert pilots to paid customers. The role focuses on multi-rooftop deals, pipeline quality, revenue per deal, conversion rates, and representing Cerence at industry events. Approximately 30% travel to customer sites is required.

Analyze, clean, and validate data from multiple sources; build reports, dashboards, and visualizations; identify trends and opportunities; track KPIs; investigate discrepancies; document analytical processes; and communicate actionable insights to cross-functional business and product stakeholders.