Top Tech Jobs & Startup Jobs in Austin, TX

Provides bilingual English and Spanish technical customer support via email, SMS, and phone. Troubleshoots customer issues using internal documentation and tools, documents interactions and resolutions in Salesforce, escalates complex problems, and collaborates with support teams to improve service delivery and customer satisfaction.

Provide hands-on creative support for customers using Hightouch Ad Studio. Improve AI-generated images, videos, ads, and other marketing assets through prompt refinement, editing, style and context adjustments, and troubleshooting. Create customer guides and video walkthroughs, communicate model behavior to Forward Deployed Creatives and product teams, and identify issues requiring broader support. The role requires strong static and motion design judgment, AI prompting expertise, marketing fundamentals, and the ability to handle varied creative requests quickly.

Serve as the lifecycle marketing domain authority in sales opportunities, leading discovery, technical validation, demos, evaluations, executive sessions, and migration planning. Translate lifecycle workflow challenges into business outcomes, assess email and SMS creative, explain ESP/CDP/warehouse integrations, and coordinate technical resources. At the Principal level, establish lifecycle positioning, playbooks, product priorities, and team enablement.

Leads Skylight’s direct-to-consumer ecommerce channel and P&L, overseeing website strategy, pricing, assortment, conversion optimization, experimentation, SEO, forecasting, budgeting, and cross-functional product delivery. The role manages ecommerce priorities across product, design, engineering, marketing, finance, and operations while using data to improve traffic, conversion, average order value, revenue, and margin. It also requires hiring and developing a high-performing team and scaling ecommerce for a large omnichannel consumer hardware business.

Design, deploy, secure, automate, and operate enterprise MongoDB platforms across on-premises infrastructure and MongoDB Atlas. Responsibilities include replica sets, sharding, high availability, disaster recovery, backup and recovery, performance tuning, monitoring, security controls, migrations, incident response, and lifecycle management. The role partners with application, cloud, infrastructure, security, and SRE teams; develops operational standards and automation; supports mission-critical environments; and provides technical leadership and mentorship.

Own the strategy, roadmap, delivery, and lifecycle of enterprise data security products. Lead data governance, discovery, classification, DLP, access governance, compliance, and secure-by-design capabilities. Manage backlogs, Agile delivery, KPIs, stakeholder communication, and risk reduction outcomes while integrating AI to improve security workflows and productivity.

Engineer and maintain enterprise network security platforms across on-premises and cloud environments. Design firewall and network security solutions, troubleshoot complex connectivity and security issues, and automate infrastructure operations using scripting, APIs, Infrastructure as Code, configuration management, and CI/CD pipelines. Support platform upgrades, vulnerability remediation, monitoring integrations, validation processes, and modernization initiatives while collaborating with network, cloud, application, and security teams.

Own end-to-end technical sales for Sovos’s AI-native financial and compliance offerings. Lead discovery, workshops, demonstrations, proofs of concept, integrations, and technical business cases through deal close. Configure solutions using client data and workflows, address architecture and security questions, and translate technical capabilities into ROI and TCO for executives. Maintain continuity through early implementation while helping define qualification, demo, and go-to-market practices for a growing sales team.

Owns enterprise sales for Sovos’s AI-native financial orchestration, compliance automation, and intelligent invoicing offerings. Responsibilities include managing quota and deal strategy, building C-suite relationships, quantifying ROI, coordinating with account owners and sales engineers, closing complex 6- to 7-figure ACV deals, shaping sales plays, and bringing market feedback into product positioning.

Conduct enterprise discovery, solution discussions, presentations, demonstrations, and business-case development for complex tax and finance compliance deals. Engage finance, tax, and IT stakeholders, explain AI-powered and agentic finance solutions, tailor value narratives to customer outcomes, and contribute insights to the sales engineering practice.

Leads strategy, execution, and the full lifecycle for tax technology products, from ideation through launch and optimization. Conducts market research, aligns cross-functional teams, drives roadmap and innovation decisions, and identifies integration opportunities across product lines. Uses customer, market, and performance data to guide direction, mentors team members, represents Vertex at industry events, and maintains awareness of competitors. Requires extensive product management experience, SaaS and cloud expertise, strong business acumen, and occasional travel.

Generate revenue by selling Vertex transaction tax solutions to enterprise prospects and existing customers. Develop territory and account strategies, navigate complex organizations, build executive relationships, understand tax and technical environments, respond to RFPs, create tailored proposals, and close large software and consulting opportunities. Collaborate with sales, consulting, partners, and internal teams while maintaining strong knowledge of tax software, customer needs, and industry developments.

Leads Apex’s direct-to-consumer eCommerce business, owning revenue, margin, conversion, customer experience, merchandising, promotions, experimentation, and the digital P&L. Develops the site roadmap and testing strategy, directs development partners without managing engineers, aligns eCommerce with marketing and sales plans, and improves analytics and reporting. Leads the eCommerce team, evaluates AI and commerce technologies, manages agencies and budgets, and drives profitable growth across the buying journey.

Lead the vision and execution for scalable data governance and quality across Airbnb. Architect future-proof data ecosystems, define best practices and tooling, drive cross-functional policy implementation (privacy, legal, infosec), mentor senior engineers, and influence executive strategy to embed stewardship into the data product lifecycle.

Build and lead data catalog infrastructure supporting data discovery, metadata management, governance, quality, lineage, privacy, access control, and retention. Develop scalable metadata integrations, onboarding tools, data policies, and end-to-end lineage products across online, offline, machine learning, metrics, visualization, and third-party datasets. Collaborate with cross-functional infrastructure teams to ensure Airbnb data assets are cataloged, discoverable, governed, and compliant with regulatory requirements.

Manage Airbnb’s portfolio of live distribution partners across financial services, airlines, loyalty programs, and business travel. Own partner relationships, QBRs, performance optimization, forecasting, launches, renewals, and commercial growth. Support deal sourcing, negotiation, and contract execution while collaborating with Product, Engineering, Finance, Legal, Payments, and Marketing. Build partnership strategies, ROI models, scalable processes, and playbooks in an ambiguous, cross-functional environment.

Develop and deploy machine learning, AI, causal inference, and statistical solutions for advertising measurement products. Build prototypes, conduct experiments, analyze large-scale data, and advance attribution capabilities from early concepts through production. Collaborate with engineering, product, analysts, and account teams to improve measurement and marketing ROI. Responsibilities include owning measurement products, applying Bayesian and marketing models, writing production code, and communicating methodologies and findings to technical and nontechnical audiences.

Conduct outbound outreach through email, phone, and social channels; qualify prospects, identify business needs, schedule meetings and demos for Account Executives, track activity in sales tools, and meet sales KPIs. The role also requires staying informed about business management software and POS trends while building expertise through training and enablement.

Build and manage revenue enablement programs for Account Executives and the broader revenue organization. Responsibilities include onboarding, sales methodology adoption, skill-gap analysis, AI-supported seller practice, product-launch readiness, playbook development, workshops, coaching, enablement technology management, and performance measurement. The role partners with sales, marketing, product, customer success, and revenue leadership to improve seller productivity, win rates, sales velocity, and quota attainment.