Top Tech Jobs & Startup Jobs in Austin, TX

Leads a multi-level customer support organization for proprietary software, overseeing managers, escalations, service delivery, customer experience, operational metrics, budgets, billing, documentation, and continuous improvement. Partners with internal teams and senior leadership, drives AI and automation adoption, manages invoices and expenses, and supports strategic initiatives. Requires approximately 25% travel to customer sites, conferences, and company meetings.

Own revenue budgeting, forecasting, monthly financial reporting, and integrated multi-year financial modeling. Lead financial performance analytics, ROI reporting, and ad hoc analysis while partnering cross-functionally on strategic and KPI goals. Prepare financial results and support leadership, Board, and Finance Committee presentations. Ensure accurate, risk-adjusted forecasts and actionable insights for organizational decision-making.

Manages sales strategy and revenue growth across the Mid-Atlantic and Northeast. Oversees manufacturing representatives and dealers, develops partnerships, negotiates programs, identifies opportunities, conducts business reviews, trains partners, analyzes performance, and executes regional plans. The role includes trade show participation, project management, strategic planning, reporting, and frequent travel to build customer relationships and achieve sales goals.

Lead technical discovery, product demonstrations, proof-of-concepts, system validation, and customer implementations for federal UAV customers. Translate customer requirements into achievable deployment plans, support federal contracting exercises and RFP responses, provide product expertise, and influence the product roadmap. The role requires substantial travel, federal acquisition experience, technical communication skills, FAA Part 107 certification, and an active or obtainable Secret or Top Secret clearance.

Own the roadmap, modernization, strategy, and growth of merchant onboarding and monitoring products for financial institutions and payment providers. Lead customer transitions, define requirements, prioritize backlogs, collaborate with Engineering and Data Science, evaluate product performance, and support go-to-market readiness. The role requires strong technical fluency in SQL, APIs, data models, AI-enabled solutions, and business-case development, along with customer engagement and cross-functional leadership.

Provides outsourced accounting and advisory services for equine clients, including month-end close, reconciliations, journal entries, financial statement preparation, budgeting, cash flow analysis, tax schedules, and client reporting. Reviews associate work, supports onboarding and software implementations, maintains accurate records across complex entities and horse-related activities, and communicates with clients and internal teams. Requires accounting experience and familiarity with equine operations is preferred.

Design, develop, and maintain scalable billing and invoicing systems using C# and PHP. Lead architecture, code reviews, mentoring, CI/CD improvements, monitoring, database optimization, security, and PCI DSS compliance. Use Claude and Cursor in daily development while validating generated code for correctness, security, performance, and maintainability. Collaborate across Product, Engineering, QA, and support teams to deliver reliable payment-processing services and resolve complex technical issues.

Leads ParentSquare and Remind websites, overseeing roadmap, updates, SEO/AEO, site performance, conversion testing, agency partnerships, and campaign launches. Maintains brand consistency across web and marketing materials, develops self-serve brand templates, manages the marketing design team, and uses AI tools for creative production. Partners with Product Marketing, Communications, RevOps, Legal, Product Ops, and AI teams to support growth and K-12 privacy standards.

Investigates, evaluates, negotiates, and resolves automobile physical damage claims. Reviews coverage, damages, liability, applicable laws, policy benefits, settlement values, subrogation opportunities, and repair estimates. Communicates with insureds and affected parties, documents claim files, approves payments, coordinates repairs or rentals, and refers claims when needed. May inspect vehicles, manage repair shop compliance, handle total losses, and support simple litigation cases.

Create polished static, video, and motion advertising assets for paid social campaigns. Translate briefs and brand guidance into visual concepts, storyboards, and finished creative; edit raw footage and imagery; maintain consistency across high-volume variations; and produce work that meets brand, platform, compliance, and legal requirements with minimal revisions.