Top Tech Jobs & Startup Jobs in Austin, TX

Manage complex customer support escalations, account provisioning, technical troubleshooting, database queries, API diagnostics, tracking pixel QA, and outage communications. The role serves as a senior technical client contact, investigates UI and data issues, escalates defects to Engineering, mentors support analysts, maintains documentation, improves workflows, and partners cross-functionally to enhance customer experience and platform resolution processes.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Administer and engineer enterprise Atlassian platforms including Jira, Jira Service Management, and Confluence. Gather requirements, design and configure workflows, manage access and integrations, support ITSM operations, troubleshoot incidents, coordinate releases, develop automation and reporting, and drive user adoption through training and documentation. The role requires customer-facing solution design, disciplined change management, platform governance, and collaboration with Government users, vendors, and technical teams in a regulated federal environment.

Leads federal quantum business development across civilian, defense, intelligence, and energy markets. Identifies and closes opportunities, builds a $100M annual pipeline, and targets $20M+ in yearly wins. Develops customer, partner, and supplier relationships; guides qualification, gate reviews, win strategies, value propositions, and pricing. Collaborates with technical teams to create deliverable solutions and serves as a player-coach for quantum sales efforts.

Perform end-to-end, integration, system, user acceptance, and automated testing for software applications. Create test strategies, plans, documentation, and automated test cases; execute tests; assess results; and track defects through resolution. Translate business requirements into technical requirements, identify risks, troubleshoot application issues, and collaborate with engineering and development teams. Support product implementations, training, technical escalations, and quality assurance oversight across project workstreams.

Perform bank reconciliations, prepare accurate financial statements, maintain supporting schedules and accounting controls, audit financial transactions, resolve discrepancies, respond to inquiries, and support month-end and year-end close processes for association management clients.

Architect and govern Azure-based event-driven integration platforms and an AI-powered Snowflake data intelligence platform. Design APIs, routing, transformation, observability, security, semantic layers, RAG memory, inference, recommendation, and agent orchestration systems. Lead architecture workshops, roadmaps, estimates, documentation, stakeholder presentations, and engineering mentorship while ensuring compliance with financial services governance and security requirements.

Quality Engineer responsible for investigating production, supplier, and customer quality issues; conducting audits; analyzing quality KPIs; maintaining ISO 9001 and AS9100 systems; managing supplier quality and PPAP submissions; executing corrective actions; improving manufacturing processes; and performing product testing and inspections. The role is remote, prefers candidates in the Eastern Time Zone or DMV area, and requires travel exceeding 50%.

Owns expansion and revenue growth across existing health system accounts. Responsibilities include identifying opportunities, converting engagements to platform agreements, managing executive and clinical stakeholder relationships, developing account plans, supporting renewals, maintaining CRM and forecasts, and providing account intelligence for product and pricing decisions.

Maintains Looker and LookML dashboards, explores, and reporting infrastructure; supports ad hoc analysis, forecasting, sales pacing, data quality, UAT, vendor management, board reporting, and planning materials during a temporary maternity-leave backfill.