Top Tech Jobs & Startup Jobs in Austin, TX

Own and scale the customer entry-to-purchase lifecycle: design acquisition journeys, build and optimize welcome/abandon/lead conversion automations, implement personalization and gamification, partner cross-functionally, steward list health and deliverability, and run A/B and multivariate testing to improve conversion and engagement metrics.

Handle high-volume customer inquiries via email and social media, resolve issues using company policies, maintain account records, escalate when needed, and deliver empathetic, timely support while using support tools and spreadsheets.

Lead the full lifecycle of Health Advocate's agentic AI application portfolio: define architecture and standards, hire and manage the development practice, partner with Data & Analytics, Product, Operations, and Clinical teams, prioritize use cases, ensure governance/compliance, and deliver production-grade agentic applications that drive member and client outcomes.

Lead IT sourcing for applications, software, cloud services and consulting. Develop sourcing strategies, run RFP/RFI, manage vendor relationships and performance, negotiate contracts, analyze spend for cost savings, ensure regulatory compliance (medical device, data privacy), and collaborate with IT, Finance, Legal and business stakeholders to deliver required IT resources.

Lead and coach a nationwide inside account management team (6–8 reps) to grow pipeline and revenue. Implement sales strategies, optimize processes and KPIs, drive consultative solution-selling, collaborate cross-functionally, produce accurate CRM reporting, and represent the Blytheco brand to clients and partners.

Provide customer service and process high-risk consumer loan tasks including cosigner release, loan modifications, credit reporting/disputes, ID theft/fraud, and bankruptcy. Research complex accounts, maintain files and reports, support quality control, train others, and contribute to process improvement.

Sell Nelnet Business Services products to retain, re-establish, and acquire customers through consultative outreach. Cold call, up-sell, generate qualified leads, create proposals, present via web/in-person, use Salesforce to track opportunities, forecast and execute sales plans to meet targets.

Player-coach product leader who owns a core area of the Horizon platform end-to-end, ships AI-enabled, data-driven features, mentors a small PM team, defines strategy and roadmap, coordinates cross-functional launches, and ensures PCI-compliant payment solutions for higher education customers.

Lead learning science for student-facing assessment and AI-assisted learning experiences. Translate research into product requirements, guide intelligent practice and review systems, shape learning library strategy, design experiments and evaluations, and collaborate cross-functionally to ensure instructionally meaningful, standards-aligned, and student-centered learning supports.

Lead multi-state legislative and regulatory advocacy to advance Pearson’s policy and business goals. Develop and execute state and local government relations strategies, monitor policy trends (including AI and student data privacy), liaise with internal business leaders, manage outside lobby consultants, and represent the company at public forums to influence policy and support procurement priorities.

Support the CEO and Executive Leadership Team by coordinating meetings, tracking action items, driving cross-functional strategic initiatives, preparing executive materials, and improving organizational processes to ensure timely execution and accountability.

Plan, forecast, and optimize hardware capacity for storage, compute, and network. Build predictive models and automated forecasting pipelines, monitor cluster performance, align cross-functionally with engineering, operations, and finance, and support procurement and deployment decisions to ensure scalable, cost-efficient platform reliability.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

Manage customer onboarding relationships, configure the platform, set up integrations, train users, escalate technical issues, use AI tools to improve efficiency, and drive adoption for long-term customer success.