Top Customer Success Jobs in Austin, TX
Passionate bilingual Spanish and English speaking Customer Support Associate role at Wise in Austin, Texas. Responsibilities include providing excellent customer service through emails, phone calls, and chats, demonstrating flexibility in shift schedules, solving problems collaboratively, and continuous skills development. Must have excellent verbal and written communication skills in both languages, be flexible, organized, cool under pressure, growth-oriented, and a team player.
The Senior AR Collections Specialist at Restaurant365 is responsible for ensuring the company hits cash targets by negotiating with customers, creating payment plans, and automating cash collection processes. The role requires critical thinking, problem-solving, and a strong foundation in order-to-cash processes in fast-paced environments.
The Senior AR Billing Specialist at Restaurant365 is responsible for accurate financial records in the ERP, executing on-time billing, and improving financial processes. This role involves engaging with enterprise customers, resolving billing disputes, and making important financial decisions. The ideal candidate has strong order to cash process knowledge and critical thinking abilities.
The Support Specialist, Development at Restaurant365 is responsible for managing customer communications related to software defects and internal tools. They attend triage meetings, enter defects into Jira, validate bug fixes, and assist with troubleshooting tickets. The position offers a salary range of $25-$31 per hour with benefits such as medical, 401k, equity option grant, and unlimited PTO.
Implementation Manager for deploying Zero Trust/SASE solutions, leading technical implementation tasks, ensuring customer success, collaborating with various teams at Cloudflare, and providing technical expertise and guidance to customers.
Featured Jobs
Account Managers at Manifest are responsible for managing a book of accounts and providing excellent merchant experience. They handle high-touch communications with merchants, document interactions, and solve problems quickly. They also maintain deep knowledge of Manifest's warehouse operations and act as a communication bridge across multiple parties.
Lead a global team of 50+ engineers in setting strategy, goals, and execution roadmap for the Customer Support Technology Platform at Atlassian. Drive excellence, innovation, and operational excellence in a remote position with a strong emphasis on collaboration and enterprise-level delivery.
As a Customer Support Engineer at Starburst, you will be responsible for supporting our customers and resolving technical inquiries related to our products. This includes configuration, security, integration, and cluster issues. You will also collaborate with other teams to ensure customer satisfaction and contribute to our knowledge base. We are looking for individuals with experience in deploying and debugging complex systems, as well as strong communication skills and the ability to work in a fast-paced environment.
The Customer Success Manager at Carrot supports new and existing customers, driving retention, increasing member engagement, and maintaining high customer satisfaction. They act as a trusted advisor to HR benefits leaders, communicate the value of the Carrot product, and respond to customer needs. Additionally, they create success plans aligned with customer objectives, resolve issues, provide education and resources to customers, and ensure customers are maximizing the capabilities of Carrot's offerings.
A Senior Customer Success Manager works to engage, retain, and enable customers to fully utilize the platform to achieve their desired business outcomes. They build memorable client relationships, drive renewals and expansion opportunities, and lead account strategy for growth.
The Manager of Strategic Customer Success at Udemy is responsible for overseeing the daily and long-term goals of a team dedicated to achieving retention and growth goals. The role involves hiring, developing, and leading a team of Strategic Customer Success Managers, forecasting revenue targets, building executive relationships, implementing strategies for risk management, and fostering a culture of excellence and continuous learning.
CrowdStrike is seeking a Customer Value Manager to support new business acquisition, account retention, and growth for Enterprise Customers. Responsibilities include developing value proposals, assessing business value, and driving strategic growth discussions with customers. The role requires at least 5 years of experience in related functional roles and proficiency in financial metrics.
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